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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
The PowerDMS platform includes the following solutions:
The PowerDMS platform includes the following solutions:
- PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
- PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
- PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
- PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
- PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
- PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.
PowerDMS by NEOGOV Features
- Supported: Policy Management
- Supported: Training Management
- Supported: Accreditation Management
- Supported: Approval Process Control
- Supported: Audit Trails
- Supported: Policy Library
- Supported: Policy Training
- Supported: Content search and retrieval
- Supported: Workflow Management
- Supported: Attestation
- Supported: Policy Creation
- Supported: Policy Metadata Management
- Supported: Reporting/Analytics
- Supported: Version Control
- Supported: Document Control
- Supported: Content publish & creation
- Supported: Automated workflows
- Supported: Mobile support
PowerDMS by NEOGOV Video
PowerDMS for Policy Management
PowerDMS by NEOGOV Competitors
- SAI360
- Navex Global
- Lexipol
PowerDMS by NEOGOV Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
SAI360 are common alternatives for PowerDMS by NEOGOV.
Reviewers rate Implementation Rating highest, with a score of 9.1.
The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.
Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.
PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.
Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.
Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.
Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.
Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.
Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.
Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.
Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.
Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.
Users commonly recommend the following:
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Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.
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Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.
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Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.
Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.
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Reviews
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September 28, 2022
Looking for a solution to manage your forms, documents, and training? Here it is - PowerDMS
Score 10 out of 10
Vetted Review
Verified User
At our police department, we were struggling to manage forms and every officer had a different version of the form that they had saved or printed somewhere and there was no consistency. We also were using a printed policy and procedure manual which was not updated very often. The updates were printed and handed to each employee and we trusted them to remove the outdated policy and replace it, however not sure that got done. Now with the PowerDMS Solution, all employees (sworn and non-sworn), can easily search for any form, policy, contract, agreement, etc. and have full confidence they have the current version for increased consistency. We also use PowerDMS to document every employees training throughout the year and also through their career. Beyond that, we use PowerDMS to create courses, and assign certificates complete with tests and surveys on a variety of topics. I would highly recommend this product and am so glad that we found this company when we did. The onboarding process was very smooth and they held our hands as we developed "our" system. If you are on the fence, give this a try - you'll be glad that you did.
- Forms Management - always one version that is current. Old version gets archived.
- Policy Development - workflow approval processes built in
- Training - Documentation of courses and required training hours
- Easily search thousands of documents using simple keywords in the "Find Anything" box
- Workflows and the ability to stop and restart an approval workflow.
- Very easy to use program with good functionality.
May 19, 2022
PowerDMS processes
Score 9 out of 10
Vetted Review
Verified User
To control signed documents and published documents. To share training with staff.
- Allow you to upload documents.
- Allow you to publish training.
- Allow you to capture signatures of policies being review.
- Allow for larger sized video to be embedded.
- Setting up a scheduling system in PowerDMS to allow users to schedule training in a Calendar View.
April 21, 2022
A Great Document Management System!
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team also uses the software to manage all aspects of our accreditation program compliance. All employees use PowerDMS to automate training requests and many other intra-departmental communications via the PowerDMS approval workflow feature.
- Fully automated policy management system.
- Serves as a central repository for our departmental forms and other frequently used documents.
- Created a paperless accreditation management system.
- Great customer service and support staff!
- Bulk uploading and archiving of documents would be helpful.
- Individualized emails notifying users of specific tasks.
January 24, 2022
Great product, but it can always improve!
Score 8 out of 10
Vetted Review
Verified User
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past shift schedules, and anything and everything to do with our department policies. PowerDMS has helped us to address major document management and retention issues within the department and it has helped our Training Unit become more effective in our daily work. We are now able to pull records within seconds instead of needing hours at a time to review paper files. It has helped us streamline the training process by allowing us to offer courses online that once had to be reviewed in a classroom setting. Instead of being out of compliance we are now fully in compliance and that in itself makes the product worth every penny. This has also helped us to address other document management needs within the department. All of our files are kept in one place and it's helped us keep things much more organized.
- PowerDMS makes collaborative policy writing easy. It allows you to have multiple sign-off options which help to ensure that users agree before a policy is fully approved. The notes section allows for changes to be suggested without multiple people accessing the document at a given time.
- Training and Documentation Storage is wonderful inside PowerDMS. The folders feature allows you to sort material and different types of documentation as if you had a copyright in front of you. The different file type uploading option for documents makes it so we can also store videos.
- Accreditation assessments are a breeze with PowerDMS. I love all of the features of the assessment. I am able to schedule task reminders to pop up for standards that are coming due. You can choose a file that you've already uploaded on PowerDMS as a proof and this feature is also very nice.
- PowerDMS does not allow you the ability to reassign a document or policy to an individual without republishing an already signed off document. This makes remedial training very hard and cumbersome because everytime one individual needs to review a policy we have to republish it for the entire department.
- Users cannot receive individual notifications for documents or policies. This is a big issue when it comes to our Personnel Orders which are stored within PowerDMS because people only receive a group notification. If the developers would create this it would make the product much more user-friendly.
- As of right now, PowerDMS is a very functional, but basic software. The lack of customization, outside of website photos and material, is very problematic for end users. If users had a place to store and manage their own records it would be very helpful. As of right now, our training team is storing them under each user's file tab, but the users themselves do not have access. When we are in a situation where we need a person's entire file it makes it difficult to have to go through and print every certificate individually.
November 04, 2021
Power DMS is an excellent tool to house all language and training for a police department.
Score 10 out of 10
Vetted Review
Verified User
At NPD we used Power DMS to house all of our language for the department. Also, we use it for training and CALEA Accreditation.
- Customer Service
- Ease of use
- Training
- More training for beginning users/administrators
- More ideas for use
October 28, 2021
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we started using PowerDMS to manage our subpoenas. This allows us to disburse them out, track when they opened it and when they sign for it. We are able to hold employees more accountable for items with this program!
- PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
- PowerDMS allows use upload our subpoenas into the system to push out to the employees.
- PowerDMS does well at tracking who has viewed a document and who has signed a document.
- I have no cons at this time.
May 17, 2021
PowerDMS Product Review
Score 6 out of 10
Vetted Review
Verified User
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use especially for new users. For instance just to upload a document there a bunch of steps I have to go through. I am not sure if that is the company that set it up that way or if it is just the way it is.
- I do like that it sends me emails when I need to view a new document or course.
- It makes it easier to get certain documents to be seen by multiple people at one time.
- The fact that they have site specific keys is nice since I don't have to worry about any other companies stuff.
- They do not require people to use an email address so unless everyone is keeping an eye on things then not everyone knows they have stuff to do.
- There are times when a document is viewed and signed and it still shows that it hasn't been done yet.
February 06, 2021
PowerDMS East, Simple, Smart
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used mainly by my organization as a whole to put out policies for all shifts be it night or day. They can then use this information to look up best practices. Another tool that we use is testing, You can create a test in PowerDMS that is due on a certain date and time. Then you can create a sheet that shows compliance by all employees. This helps keep everyone on the same page. Lastly, it allows me as an Accreditation Manager to comply with CALEA requirements and upload any file type to show my department holds itself to a higher standard.
- File Upload
- Test grading
- None
November 12, 2020
Power DMS is a great platform for County Government
Our agency uses Power DMS to conduct trainings in addition to keeping up to date with general orders and written directives. This platform helps to keep over 1,400 employees compliant and helps to greatly improve communication.
- Power DMS is an excellent platform for conducting any type of online training that you create
- Power DMS helps to keep a wide variety of users's files and documents very well organized.
- Power DMS enables you to create certificates upon completion of a course and/or training.
- I would like to see more improvement with functionality tabs for users.
- I would like to see more options to edit and enhance user profiles.
- I would like to see more options for importing documents and images.
July 19, 2020
PowerDMS for CALEA Accreditation
PowerDMS is used by everyone in our organization for policy sign-offs and to view/search policies. It retains all version history and also documents when policies were signed by every employee. All policies are now in one location that can be accessed by everyone at work or remotely using the mobile app. The search feature on desktops and the mobile app makes looking for what you need very simple.
- Retains version history.
- Allows supervisors to view employee status with sign-off of policies.
- Works amazingly for accreditation.
- Allows for a one-stop-shop for all policies.
- It would be helpful if PowerDMS would allow administrators more options with the Timeout feature. Allowing different timeout options for different users would be great.
- Training can be difficult for new users. The Success Community and University are very helpful. An additional example may be helpful because not all tasks are the same as the example.
July 17, 2020
PowerDMS never disappoints!!!
Score 10 out of 10
Vetted Review
Verified User
Our department uses both sides of PowerDMS (training and compliance). We use it for CALEA compliance and we also use it to send out all of our policy changes and updates. In addition, we use PowerDMS to distribute training to reduce the number of hours officers have to be off the street for training and we track training certificates from both internal and external training.
- PowerDMS provides the user learning tools that make mastering the programs easier.
- PowerDMS has amazing employees that no matter what problem you are having they help come up with solutions.
- PowerDMS listens to their customers and their needs and is constantly making their product better and implementing many of the suggestions from their customers.
- The use and implementation of advanced workflows is difficult to follow even after watching the videos or attending training.
July 16, 2020
Essential program for law enforcement
Score 9 out of 10
Vetted Review
Verified User
We rely on Power DMS for many things. We store our policy files through DMS, giving employees an easy method to search and study policy. We also publish new policies and policy changes through the system. Power DMS allows them to sign off on new policies both on the website and mobile app versions. They can review policy changes side by side with older policies to see what has changed.
We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.
We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.
We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.
We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.
We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
- Policy storage and management
- Storage and access to training files
- Training requests
- Workflows
- Mobile application - training improvements (allow users to submit training requests)
- Mobile application - side by side view of draft and old policies
- Sometimes the application causes headaches through window expansions
July 16, 2020
PowerDMS Review
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS across the entire organization for policy acknowledgment, training and signatures, and accreditation. The main problem PowerDMS addresses for our organization is the ability to track changes in policy and new training.
- PowerDMS allows for quick dissemination of documents to all employees
- PowerDMS allows for pretty much any document to be uploaded to it
- PowerDMS allows for public transparency
- Uploading videos seems to be difficult as most must be in MP4 format
- Sometimes in the help section it is hard to find exactly what you are looking for
Score 10 out of 10
Vetted Review
Verified User
We utilize PowerDMS for our accreditation, training, policy review, continuing education hours, tracking training attended, and certification tracking
- customer service....they listen to their customers and dont just listen but they then act on what the customers say, if you need something there are many ways to reach out to them and all of them are very efficient with a turnaround time of about an hour
- education.....they provide many opportunities to learn about what all of the features of PowerDMS and what they can do for you
- they provide many different functions within their system so that it benefits many different departments within a business
- I would like to be able to customize things a little bit more
April 30, 2020
PowerDMS Review
We use the Accreditation program of PowerDMS, and the administration and supervisors are the only ones using it in our department. It has helped us organize our files and make them available online for inspection.
- Their support staff is awesome.
- Their product is easy to use.
- The training on how to use their program is extremely helpful and I would recommend it to everyone who is a first time user.
- The workflow process can be improved a bit but we do not use it very much for accreditation.
- We also use Lexipol and with them merging it might make things easier for our policy and accreditation to work better together.
March 09, 2020
PowerDMS and Illinois Accreditation
I use PowerDMS to manage my accreditation assessment for state-level accreditation through the Illinois Law Enforcement Accreditation Program (ILEAP). I have done both methods of ILEAP accreditation - Paper and PowerDMS. Currently, PowerDMS is used only in the accreditation function, but we foresee training and policy being added later. PowerDMS streamlines the ILEAP process, saving not only trees and paper costs, but also time, energy, and the administrative footprint associated with managing police accreditation.
- Avoids paper files and costs associated with printing, shipping, and storing files.
- Quickly and efficiently organizes accreditation files.
- Allows for remote file review by assessors.
- Not a PowerDMS problem, but training officers to use new software is problematic when the agency can barely afford to keep up with training mandates.
- PowerDMS does offer a robust help community to help solve this issue though.
November 02, 2019
PowerDMS is a game-changer
Power DMS is currently being used by our police department and was recently picked up by our county to be used at other agencies within our county. At our police department, we use it not only to help us in our accreditation process but for a number of things such as training, creating and editing of general orders, SOP's, etc.
- Storage and maintenance of documents. Being able to create an order that has an audit trail of when it was created, input in the creation of the document, and setting due dates and reminders.
- Training needs/certificates for ongoing courses that need to be done annually or quarterly.
- No cons so far!
October 14, 2019
Just what we needed!
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by every employee in our department. Our general orders, standard operating procedures, employee notifications, employee benefit memos, and department information is all kept in PowerDMS. You are able to sign-off on written procedures and documents, while they are there for future reference.
So much easier to update and make corrections or changes in GO or SOP.
So much easier to update and make corrections or changes in GO or SOP.
- The ability to have employees sign off on documented procedures or GO. If you just want the information to be available, you do not have to have them sign off.
- Very quick and easy search of all documents. If the word is mentioned in a document, it is in the search.
- The tracking of certificates is great. It keeps up with dates of expiration and notifies the individual.
- We have administered the test to employees, which can be multiple-choice, true/false or written response.
- For our purposes, I think we are able to use to its full extent.
September 30, 2019
Prime Accreditation Management Software
We use PowerDMS for our CALEA accreditation. Currently, the accreditation manager and the accreditation team within the Staff Services, Planning, and Communication Section are the main users for this system, even though we have licenses for 100 employees. The system allows the agency to document and highlight proofs of compliance to maintain its national accreditation.
- PowerDMS has outstanding customer service. The success community, webinars, training information sheets, and customer service representatives are top of exceptional quality.
- The system is fairly easy to navigate and intuitive. There are not a whole lot of complex codes to do what is needed.
- The ability to update forms and documents while maintaining copies of what was changed is helpful when determining when and what changes have been made in regards to agency accreditation compliance.
- One of the biggest issues associated with using PowerDMS is that its security allows for certain roles. However, it is sometimes confusing to determine which role you are viewing.
- In setting up roles a person has to be set up using multiple roles and know how to navigate from one role to another to view documents and assign tasks.
- The ability to highlight small sections in PDF'S would be nice. The system allows the highlights in HTML to be word by word but in PDF'S you sometimes have to highlight more than you want because of the way the system drags the highlights.
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is being used for our Accreditation as well as managing documents, and compliance for other standards.
- Is frequently updated with new features and bug fixes
- Has an easy to use UI to navigate
- Makes Document Management a breeze via search and upload
- Had issues with support in the past but not recently
- We can't migrate an in house program to PowerDMS yet but are confident that the requirements we need will be met in the future
Score 10 out of 10
Vetted Review
Verified User
The Arizona Association of Chiefs of Police started their state accreditation program in July of 2018. One of my first challenges for a new state accreditation program was how to manage the program. Drawing from my prior experience with PowerDMS as an Accreditation Manager and Assessor for the National and State Accreditation programs in another state, I immediately saw the value that PowerDMS could bring to the process, not only for myself but for our member agencies. PowerDMS is being used by AACOP to manage all phases of the accreditation program, including hosting our standards manual, creating assessments, allowing assessors to audit files off-site and bring added value to Arizona Law Enforcement with the other modules (documents, courses, certificates, tests, etc.). This allows agencies to move away from a paper-driven record keeping system and is a one-stop storage solution for all document retention needs.
- Document Storage: PowerDMS store all types of documents in any format and allows the administrator to keep track of who receives the documents.
- Security: PowerDMS security features ensure that documents do not fall into the wrong hands, which is critical in a law enforcement environment.
- Courses: PowerDMS allows training officers to create courses to push out to their agency, thus freeing up more time for practical "hands-on" training.
- As a program manager, it would be nice to allow me to share more with my Accreditation Managers.
- Would like an easier way to create courses and certificates.
- Combine the course and certificate feature so that you do no t need to create a certificate for a PowerDMS course, only outside courses.
We use PowerDMS throughout our entire agency. We use it for all of our policies and procedures, as well as for sharing information (memos, directives, bulletins, etc) with all of our members. We also use it for record keeping of our training records. And, we use it for accreditation in our agency.
- Accountability - disseminate information and account for everyone that has received it.
- Training - tracking all of our training, certificates, and related information.
- Organization - groups, assignments, and folders keep all of our documents organized and easy to search for.
- Mobile - mobile app allows for quick and easy access to all of our documents in a mobile environment.
- Needs a little more flexibility in accounting for varying training time.
- Needs the ability to store multiple pages (documents) in the certificates.
February 16, 2019
Easy to use and effective
Score 10 out of 10
Vetted Review
Verified User
PowerDMS houses all of our documents and procedures, as well as training courses and quizzes that help us comply with ISO 13485 standards. It solves our problem of document approvals, revision control, record retention and even verifying training effectiveness. Every employee in the building has a PowerDMS login for training purposes and some for document approval purposes. Before, we were keeping our records in filing cabinets and it would take forever to keep up with that system. Now we just type in what we need, or what team member we're searching for and it's all right there.
- PowerDMS helps with record retention. I no longer need to worry about where copies of things are in order to be compliant with our policies, because I know everything is safe in PowerDMS.
- PowerDMS is extremely helpful with training. I've created courses for employees to take, and it automatically scores them and rewards them their certificate with the expiration date, so I don't have to remember all of this myself anymore.
- PowerDMS is also great for approval workflows. Before I would have to email or manually walk a document over to someone, and then call them to remind them all the time that I need it approved. Now, they get the notification in their email and can get it done ASAP.
- Sometimes there are glitches. Sometimes I will create a user and then that user will not show up when I search for them.
- Adding a user to a course seems time-consuming. I have to click more buttons to get to that point than I'd like. Then, I have to "activate" it for them in order for them to easily access their to-do list. It's a lot.
September 07, 2018
Useful and practical
Score 10 out of 10
Vetted Review
Verified User
The software helps to organize and efficiently disseminate documents, policies, memos, training, and surveys to our employees. Being able to run reports and track who has done what has been a great help. We save a significant amount of time building our accreditation files in the program as compared to building them in hard copy.
- The ease of use makes this a highly powerful tool that is only limited by your creativity in how to use it.
- I love that the staff take you through every step of the way, and not just sell it to you and dump it on you.
- Ease of use, efficiency, cloud based, good customer service, a lot of flexibility for personal style.
- Some of the features should be quicker to come. While I work for a rather small municipality, I've seen some items that would make PDMS much more efficient (from my perspective) and I would like to see them implemented.
- I have nothing that I could say I dislike.
- Really, the only thing I don't like is, I wish it was smarter, and you just need to confirm your up loads, and not highlight everything.
August 28, 2018
I have the Power! PowerDMS is the Thundercat's meow.
PowerDMS is used by the College Station Fire Department to organize and publish our policies and protocols. It is used across the entire organization, though more heavily at the chief officers' level. PowerDMS addresses our need to communicate policy changes and receive feedback from our members. Many of our 160+ users use the app to have access to documents on-the-go.
- PowerDMS uses a forum to address common technical questions. If I have a question, I can easily find someone who has already asked that question and a detailed answer.
- PowerDMS makes uploading and organizing documents easy. It's drag and drop.
- PowerDMS is customizable and has some automatic report and notification features that I use to drive my fire chief crazy.
- I'd like to see PowerDMS fix the bug that changes the capital letters in my file names to first capital only. Every time I upload CPR or EMS, it changes to Cpr and Ems.